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IPConfigure Support

For help, submit a ticket, call 855-440-1077, or select your product below.

IPConfigure support hours: 9am - 8pm U.S. Eastern, Mon-Fri

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Documentation

Orchid Core VMS Release Notes

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Orchid Core VMS Manuals and Documentation

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Orchid Operator Quick Guide

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Orchid Embedded Player API

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Orchid Core Web API

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Orchid End User License Agreement

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Orchid Core VMS Hardening Guide

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Submit a ticket

Please select the ticket that best matches your IPConfigure product or issue below. Provide as much detail as you can, and our support staff will respond to you via this system (you will also receive an email).

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Knowledge Base

Open Knowledge Base

Orchid Core VMS Documentation Release Notes Orchid Core VMS Hardening Guide Understanding Retention and Disk Utilization WebRTC Technical Details Orchid Core VMS User Quick Start Key v 2.10.0

Orchid Core VMS upgrade process for SteelFin Ubuntu 14.04 servers Non-Interactive Installation Of Orchid On Windows How to edit a Configuration File in Windows Changing the Orchid Core VMS Archives Storage Location Ubuntu Installation Guide Non-interactive installation of Orchid on Ubuntu or Debian

Device Compatibility

Orchid Core ships with native support for ONVIF Profile S and generic RTSP, therefore supports a growing list of 2,500+ cameras and encoders, removing the need for manufacturer-specific driver support.

You can find a list of camera manufacturers who support ONVIF here.

View all manufacturers

System Designer

The IPConfigure Design Tool supports configuration of IP camera's resolution, frame rate, motion activity, and video retention settings which automatically calculate the storage and data throughput requirements. IPConfigure supports leading manufacturers of IP cameras who also offer manufacturer specific design tools below. If you have additional questions please contact an IPConfigure sales member.