Maximum Export Duration

The maximum amount of video you can select for export is 1 hour by default. This maximum may be changed by editing the Orchid Core VMS configuration file. Be aware, however, that increasing the maximum export duration may have other impacts on the system. For example, this may lead to longer processing times, increased disk utilization, and decreased video retention.

To change the default maximum export duration, the easiest way is for Administrators to use the Advanced Settings feature. For more details, please refer to the Orchid Fusion VMS Administrator Guide.

No Archives

“There are no archives in the specified region.” This error indicates that there is no video available for the selected time period. This may mean that the Orchid Core VMS server was not recording video, or that the video archives may have already been overwritten.

No Apparent Response

If Orchid Fusion VMS appears to stop responding after you’ve selected the file type for export, check the following:

  • Look for an error icon in the web browser’s address bar. Pop-up blockers may be preventing Orchid Fusion VMS from opening a new page.
  • Look in the system tray or in the Downloads folder for an indication that the video has been exported.


Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
IPConfigure Technical Support

Post Comment