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Knowledgebase : ESM 5.x

Windows Server 2003 Issues(1) Windows Server 2003 64-bit and ESM	Authentication(4) How to enable Integrated Windows Authentication in ESM SiteMinder Integration	Administrative Duties(3) Steps Needed during a Server Rename I need to change the IP address for the server
Archive Server(2) Recording only setup (Shared Database) There are not files in my archive	Cameras(5) New Cameras and Locations are not showing in the User Interface Pan/Tilt/Zoom Controls	Internet Browsers(3) Internet Explorer 9 - Can't scroll in Archive Active X settings
Login Issues(4) After Installation, I cannot login to the site I Cannot see any tabs in the User Interface Webpage	Maps(3) Adding multiple images at the same time Uploading images to use as Maps	SQL(6) SQL Server Express 2008 Support Limitations of SQL Express
Support Documentation(1) Where to obtain Support Documentation	Encoders(1) Fiber Encoder Support	Active Directory(2) How to enable Integrated Windows Authentication in ESM ESM Server cannot lookup AD Tokens
Time(2) The Time Zone ESM Uses Enabling the Time Stamp Feature	Motion Detection(2) Camera-Side Motion Detection Motion Detection Settings	Archive Playback(1) No thumbnail images (Red x on each) after update
VM(1) Using a Virtual Machine (VM) to install ESM 5.x	Operating Systems(1) Supported Operating Systems for ipConfigure ESM 5.x	Active X
Link to Server(1) I Can't Link to A Server	Windows Media Service(1) Archive Playback Results in Blank Screen Reading "No Video"	Time Server(1) I want to setup a Time Server
Server Setup(2) FTP Download Instructions for ESM Packages using Windows Explorer Server Pre-Requisites	Push Motion	Motion Grooming
Firewall(1) Porting ESM through a Firewall	LPR(1) Ambiguous characters	SMTP(2) SMTP Secure Channel Support in ESM 5.2 SMTP Configuration for Management Server
SSL(1) Setup ESM web pages for HTTPS (SSL)

ESM 5.2 to 5.3 SQL Error for MotionObjectSize

In some rare cases an upgrade from ESM 5.2 to ESM 5.3 may result in an error during install. The error will reference SQL stating that it cannot enter a value of "null" into MotionObjectSize in the dbo.tCamera table. This is due to a value in the ol...

Health Check API Integration

Health Check API Integration Provides ability through Web Services to get the status of the Archive Server. Portal Sample Attached which provides C# and VB Sample. STEPS TO TEST THE SAMPLE 1) Download and Install Microsoft Web Services Enha...

ipConfigure ESM - Camera Recording via FTP

Steps to setup a Hosted FTP Camera on the Server FTP Server not setup? Refer to instructions at the bottom for onetime FTP Server setup instructions. Step 1 - Add Camera to ESM * Log into ESM Admin webpage * Add Camera (Setup camera just like any ...

Motion Detection Settings

MOTION DETECTION SETTINGS ipConfigure's motion detection engine offers low false recording, depth perception and highly accurate outdoor motion detection. The Motion Detection algorithm analyzes every pixel on the grid line in conjunction with the O...

ServiceModel Error messages

QUESTION: My system is not recording properly and the following error keeps showing up in our event viewer "_Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicK...

Support for Multicast and Unicast

QUESTION: Does ESM 5.x support Multicast and Unicast communications to the cameras? ANSWER: Currently ESM only support Unicast (point to point) connections with IP based devices. We apologize for any inconvience this may cause.

Upgrade from ESM 5.2 to ESM 5.3

The upgrade from ESM 5.2 to ESM 5.3 is a pretty quick process due to new advanced installers that we now use. The process is as follows: 1. Check the systems current values by opening up the registry on the server (Click Start > Run: type in "regedi...

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